IT Field Technician
Part Time
San Diego, CA, US
The IT Field Technician is a support role, performing in-house and remote troubleshooting and deploying as a field resource as needed. The IT Field Technician will create high quality, professional customer service. Understanding and anticipating needs within the I.T environment is paramount.
REQUIREMENTS AND QUALIFICATIONS:

  Bachelor’s Degree
  California Driver’s license and be insurable
  A+ Certification (901/902 series or later)
  Experience managing Microsoft Office & Office 365
  2-3 Years of experience in IT Helpdesk
  Experience supporting Microsoft Exchange and Outlook environments
  Experience with remote desktop applications such as TeamViewer, LoegMeIn and Splashtop
  Experience deploying and managing Wireless Access Points
  Experience in managing and supporting audio/visual equipment
  Experience managing Windows 10, iOS, Android and Mac OS X (Bootcamped environment)
DUTIES AND RESPONSIBILITIES:

  Hands-on Helpdesk and Desktop support
  Provide “Top Shelf” customer service to all internal clients
  Coordinate efforts with 3rd party IT resources for local support outside Los Angeles
  Provide technical expertise and assistance for future IT projects
  Configure hardware and software
  Assist Director and Helpdesk Manager with various duties and projects
  Responsible for continuous Customer Service Improvement Planning
  Assist Director and Helpdesk Manager with various duties and projects
  Occasional travel required to dealerships (Beverly Hills, Westlake Village, San Diego)
  Deploy and configure desktop computers, laptops and cell phones
  Manage and support all audio/visual equipment
  Maintain a high level of professional personal appearance and conduct 
  Set up peripherals such as printers, copiers, fax machines, etc.
  Perform other job-related duties as assigned by corporate management
COMPENSATION: $25-27/hr. depending on experience
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

Genesis Service Technician
Full Time
Westlake Village, CA, US
JOB DESCRIPTION:
The Genesis Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.
QUALIFICATIONS & REQUIREMENTS:

High school diploma or the equivalent
Must have a valid California Driver’s license and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Ability to collaborate with other dealership personnel
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
DUTIES AND RESPONSIBILITIES:

Receives Repair Orders from dispatchers on computer terminal and takes vehicle to stall areas
Performs work outlined on Repair Orders with efficiency and accuracy, in accordance with dealership and factory
Communicates with Parts Department to obtain needed parts
Informs Service Manager if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate
Examines the vehicle to determine if additional safety or service work is required
Informs Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnoses cause of any malfunctions and performs repairs, if authorized by the customers
Road tests vehicles to quality check work performed as required
Monitors promised times and advises if there will be a problem meeting a deadline as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintains an inventory of normal Technician's tools, not normally inventoried by the Service Department as "special tools"
Keeps workspace neat, clean, and organized
Produces high quality work that displays pride of workmanship
Reviews technical bulletins and other publications as assigned by management
Participates and utilize technical training as requested by management
Attends training classes as directed by management
Perform other job-related duties as assigned by management
EMPLOYEE BENEFITS

100% Employer sponsored Health, Dental and Vision coverage for Employee
Retirement Saving – 40K Plan
Paid time off and sick time
Employee vehicle purchase plans
Discounts on products and services
Paid training and growth opportunities
Long term job security
COMPENSATION: $31-45/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.
 

Sales Porter
Full Time
Westlake Village, CA, US
JOB DESCRIPTION:
Cleaning of new and used units. Delivery of units as needed. Run errands when needed (i.e., pickup customers, mail, deliver parts, etc.). Fill in for vacation and when shorthanded in sales and service. Maintain lot and check vehicles before going home to make sure they are locked, and no damage has been done.  
REQUIREMENTS AND QUALIFICATIONS:

Knowledge of automotive repair and maintenance.
Valid driver’s license and a good driving record.
Manual dexterity.
Good judgment.
Ability to handle machinery safely.
Must be able to drive across surrounding states to pick up our vehicles.
Must be able to drive manual transmission. Must be outgoing and able to give a good impression to customers.
DUTIES AND RESPONSIBILITIES:

Knowledge of automotive repair and maintenance.
Valid driver’s license and a good driving record.
Manual dexterity.
Good judgment.
Ability to handle machinery safely.
Must be able to drive across surrounding states to pick up our vehicles.
Must be able to drive manual transmission. Must be outgoing and able to give a good impression to customers
EMPLOYEE BENEFITS

Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: $19.50/ hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status

Hyundai Service Technician
Full Time
Westlake Village, CA, US
JOB DECRIPTION: 
The Hyundai Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.
QUALIFICATIONS & REQUIREMENTS:

High school diploma or the equivalent
Must have a valid California Driver’s license and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Ability to collaborate with other dealership personnel
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
DUTIES AND RESPONSIBILITIES:

Receives Repair Orders from dispatchers on computer terminal and takes vehicle to stall areas
Performs work outlined on Repair Orders with efficiency and accuracy, in accordance with dealership and factory
Communicates with Parts Department to obtain needed parts
Informs Service Manager if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate
Examines the vehicle to determine if additional safety or service work is required
Informs Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnoses cause of any malfunctions and performs repairs, if authorized by the customers
Road tests vehicles to quality check work performed as required
Monitors promised times and advises if there will be a problem meeting a deadline as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintains an inventory of normal Technician's tools, not normally inventoried by the Service Department as "special tools"
Keeps workspace neat, clean, and organized
Produces high quality work that displays pride of workmanship
Reviews technical bulletins and other publications as assigned by management
Participates and utilize technical training as requested by management
Attends training classes as directed by management
Perform other job-related duties as assigned by management
EMPLOYEE BENEFITS

Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: $31-45/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

SALES SPECIALIST
Full Time
Beverly Hills, CA
The main duty of a Sales Specialist is to sell new and/or used vehicles. A Sales Specialist learns the buyer’s requirements quickly and guides him or her through the cars on the lot with optimal efficiency. A Sales Specialist must have professional knowledge of all the cars displayed on the lot and must be able to negotiate and discuss prices, warranties, incentives, etc.
REQUIREMENTS AND QUALIFICATIONS: 

Verbal and written communication skills 
High School Diploma or equivalent 
Knowledge of computers and relevant software applications 
Knowledge of customer service principles and practices 
Customer service oriented
Organizing and planning 
Attention to detail 
Set priorities, plan and organize tasks 
Schedule activities accurately 
Find and use resources effectively 
Pay attention to detail 
Complete tasks on time 
Write well using correct grammar and spelling 
Communicate verbally with confidence and clarity 
Ask effective questions
Listen actively and respond with empathy 
Follow instructions properly 
MS Word 
Outlook 
Excel 
Typing skills (min 45 WPM) 
DUTIES & RESPONSIBILITIES: 

Attend all required training classes and sales meeting  
Obtain the training necessary for factory qualifications and the product knowledge for each model. Must become factory certified in 21 days of hire
Suggesting them an appropriate car model  
Make regular contacts by means outlined by management such as floor time, phone time, email and personal visits
Take test drives with customers according to management’s guidelines for personal safety. Adhere to documented demo route 
Present management all offers made by customers to purchase vehicles
Prepare and process the required paperwork to finalize the vehicle sale
All paperwork is to be properly completed by sales associate for accuracy and compliance
Deliver vehicles to customers in accordance with the delivery process. Collect all monies due and process the trade in as requeste4d by management
Pull vehicle into delivery area and review the reference manual on all automobile products
Make sure to complete no less than 10 phone calls per day for the purpose of obtaining appointments for additional sales
All prospects/customers must be entered into the CRM
Arrange the first appointment for customers and contact the customer before and after the appointment.
Must maintain factory customer satisfaction requirements
Must maintain accurate and timely records in computer system CRM as outlined by management daily 
Work schedule as outlined by management
Other duties as assigned
 EMPLOYEE BENEFITS

Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: minimum wage plus commissions 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
 
 

ROLLS-ROYCE SERVICE TECHNICIAN 
Full Time 
Westlake Village, CA, US
Rolls-Royce Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. Rolls- Royce Technicians working for O'Gara Coach are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.
Requirements and Qualifications:


High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Duties and Responsibilities:

Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts,
and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose cause of any malfunction and perform repair, if authorized by the customer
Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride of workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by management
Benefits:

Health, dental, and vision coverage
Paid time off and vacation
Employee vehicle purchase plans
Retirement saving-401K plan
Life and disability benefits plans
Paid training; growth opportunities
Discounts on products and services
Long term job security
COMPENSATION: $31-45/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
 

MCLAREN SERVICE TECHNICIAN 
Full Time
Westlake Village, CA, US
Job Description:
McLaren Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. McLaren Technicians working for O'Gara Coach are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.
Requirements and Qualifications:

High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Duties and Responsibilities:

Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts,
and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose cause of any malfunction and perform repair, if authorized by the customer
Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride of workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by  management
Benefits:

Health, dental, and vision coverage
Paid time off and vacation
Employee vehicle purchase plans
Retirement saving-401K plan
Life and disability benefits plans
Paid training; growth opportunities
Discounts on products and services
Long term job security
COMPENSATION: $31-45/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

BENTLEY SERVICE TECHNICIAN 
Full Time
Westlake Village, CA, US
Job Description:
Bentley Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. Bentley Technicians working for O'Gara Coach are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.
Requirements and Qualifications:

High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Duties and Responsibilities:

Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts,
and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose cause of any malfunction and perform repair, if authorized by the customer
Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride of workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by management
Benefits:

Health, dental, and vision coverage
Paid time off and vacation
Employee vehicle purchase plans
Retirement saving-401K plan
Life and disability benefits plans
Paid training; growth opportunities
Discounts on products and services
Long term job security
COMPENSATION: $31-45/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
 

PAYROLL SPECIALIST
Full Time 
Beverly Hills, CA, US
JOB DESCRIPTION:
The Payroll Specialist will collect and review employee information and working hours, calculating wages, preparing and processing employee payments, and maintaining accurate payroll records.   
REQUIREMENTS AND QUALIFICATIONS:

Bachelor’s Degree in accounting preferred or equivalent experience
ADP experience
CDK experience a plus
Professional appearance/disposition
Ability to multitask in a fast-paced environment
Proficient in excel
Detail oriented and well organized
Outstanding communication skills written and oral
Strong technical skills in accounting
DUTIES AND RESPONSIBILITIES:

Collecting timesheet data and payroll information
Entering data into payroll and administrative databases and software programs
Calculating wages, benefits, tax deductions, commissions, etc
Preparing and processing paychecks and cash deposits
Maintaining accurate records of payroll documentation and transactions
Preparing and distributing income statements
Responding to payroll-related inquiries and resolving concerns
Performing account balance and payroll reconciliations
Preparing financial reports for accounting and auditing purposes
Preparing periodic payroll reports for review by management
Coordinate the preparation of all information requested by CPA for annual audit and physical inventory to minimize costs
Ensure compliance with all applicable federal, state and local financial regulations, including filling and/or maintaining of required forms, payroll taxes and deposits, income taxes, retirement plan records, etc.
Other job duties as assigned 
EMPLOYEE BENEFITS

Health, Dental, Vision coverage for employee
401K Plan 
Paid training, growth opportuniites 
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: $3750-4100 semi-monthly depending on experience. 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status. 

Car Wash/Detailer
Westlake Village, CA, US
JOB DESCRIPTION:
Service Porters I Car Wash are responsible for performing a variety of duties related to the sale and upkeep of new/ used vehicles and helping O’Gara Coach Company, LLC improve the overall quality and effectiveness of its customer interactions, especially during the vehicle buying process. Service Porters I Car Wash strive to maintain clean and luxurious appearing vehicles and assist with preserving our upmarket showroom ambience. To perform this job successfully, Service Porters I Car Wash must have reliable ability to operate and maneuver vehicles safely in all types of conditions, including multi-vehicle driving environments, congested areas with obstacles and limited space, and mastery of reversing and parallel parking.
REQUIREMENTS AND QUALIFICATIONS:

High school diploma or GED
Take accurate notes on vehicle condition
Prior dealership/porter experience a plus
Follow proper and explicit instructions
Professional appearance and disposition
Excellent customer service skills are expected
Strong communication skills; listening
Comfort utilizing sales closing techniques
Outstanding customer service skills
Valid California driver’s license; insurable
Drive manual and automatic transmissions
Team-oriented with a positive, friendly disposition
Ability to use hand tools and power washers
Productivity through time management
DUTIES AND RESPONSIBILITIES:

Assist with service write-up and tagging customer cars 
Clean area around service department
General lot maintenance
Moving vehicles
Go on dealer trades. Must be able to do all paperwork involved. Responsible for inspecting both our vehicle and the unit we are receiving for perfect condition and missing equipment
Wash cars
New and used car prep
Other duties as assigned by supervisor
EMPLOYEE BENEFITS

Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: $17-25/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status

Service Advisor
Full Time
Westlake Business Office, Westlake Village, CA, US
At O'Gara Coach Companies, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach Companies West Lake Village is always looking for qualified, driven and professional individuals to join our team.
DUTIES AND RESPONSIBILITIES:
• Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer pay and warranty service. Let customers who are waiting in line know that they will be helped soon
• Schedule appointments using dealership-approved forms
• Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately
• Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed
• Obtain customer and vehicle data and secure method of payment
• Test-drive the vehicle with the customer if there is any question as to the nature of the problem
• Inspect all vehicles for bodywork, notify the customer that the work is needed and provide an estimate for Body Shop work
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus
• Point out additional needed service work and actively promote service sales
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know etc.
• Ensure that all Repair Orders are accounted for
• If additional work is needed, explain the details to the customer, including the additional cost and time consideration and document properly on the Repair Order
• Indicate on Repair Order the exact repair instructions, making a special note of the main reason the customer brought the vehicle in
• Identify on Repair Order if repairs need special handling such as a special problem, repeat repair, rush or customer waiting
• Provide estimates of labor and parts. If cost cannot be determined, leave open and contact customer later for approval
• Obtain customer's signature on Repair Order
• Set a time with the customer when they will be called to discuss the status of their vehicle
• Obtain accurate customer contact information
• Follow up progress of each Repair Order during the day. Contact customer by telephone regarding changes in the estimate or time promised. Record changes on Repair Order in approved fashion
• Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
• Deliver vehicles to customers and answer any questions. Review work performed and explain charges or coverage
• Advise the customer of future maintenance or repair needs
• Ensure all needs were met; ask if there is anything else that can be done. Explain the survey they will receive and the importance of it
• Escort customer to cashier window
• Be responsible for quality control to ensure that work is completed as requested and to reduce comebacks and make sure vehicle is clean
• Pull vehicle up for customer or ask Porter to valet vehicle
• Keep Quick Pricing Guide, Signals Checklist, Maintenance Menus and other Service Department forms up to date
• Interpret warranty information and policies to customers
• Keep Service Director informed of all problems and potential problems involving repairs, customers and equipment
• Stay up to date on technical and performance information on all vehicles serviced by dealership
• Refer leads and prospects for vehicle sales to the new and pre-owned car department(s)
• On completion of work, Repair Orders must be closed in a timely and efficient manner
• Participate in any dealer promotion or program when needed
• Attend training classes as directed by management
• Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers
• Perform other job-related duties as assigned by corporate management

REQUIREMENTS AND QUALIFICATIONS:
• High school diploma or the equivalent
• Three years of experience in an auto repair facility
• Factory training credentials
• Proficient knowledge of dealership's computer systems including ADP/CDK
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct
COMPENSATION: minimum wage plus commissions 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

DETAILER
Full Time
Los Angeles, CA, US
Detailers are responsible for performing a variety of duties related to the sale and upkeep of new/ used vehicles and helping O’Gara Coach Company, LLC improve the overall quality and effectiveness of its customer interactions, especially during the vehicle buying process. Detailers strive to maintain clean and luxurious appearing vehicles and assist with preserving our upmarket showroom ambience. To perform this job successfully, Detailers must have reliable ability to operate and maneuver vehicles safely in all types of conditions, including multi-vehicle driving environments, congested areas with obstacles and limited space, and mastery of reversing and parallel parking.
REQUIREMENTS AND QUALIFICATIONS:

  High School Diploma or equivalent preferred
  Valid driver’s license and a good driving record
  Demonstrable experience as a Porter or similar
  Working knowledge of basic car maintenance would be advantageous
  Ability to assume responsibility for the valuable property of customers and the dealership
  Willingness to learn and perform a wide range of allocated tasks
  Ability to take accurate notes regarding vehicle movements and vehicle conditions
  Excellent communication and interpersonal skills
  Willingness to work irregular business hours, including evening hours, weekends and holidays
  Must drive both manual and automatic transmission
  Must be able lift and carry at least 25 pounds
  Able to walk, run or stand for up to 8 hours at a time
  Able to work outdoors in all weather conditions
  Ability to communicate, read, and understand the English language
  Able to stand for long periods of time during all types of weather conditions
 DUTIES AND RESPONSIBILITIES:

  Clean vehicle interiors and exteriors in compliance with all company standards and client requests
  Operate buffers, steamers, hoses, vacuums, and other equipment to meet service expectations
  Use cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles
  Perform inspections and keeping complete, accurate records of the vehicle’s condition
  Move and park vehicles, deliver or pick up vehicles to correct locations if needed
  Ensure cleanliness of the interiors and exteriors of vehicles on the lot
  Ensure cleanliness of the interiors and exteriors of the lot at all times
  Manage inventory and reorder supplies
  Respond to client inquiries and fulfill their requests
  Other duties as assigned by management
EMPLOYEE BENEFITS

Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: $18-25/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status

Lube Technician
Westlake Village, CA, US
JOB DESCRIPTION: 
Lube Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. Lube Technicians working for O'Gara Coach are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles. 
REQUIREMENTS AND QUALIFICATIONS:

  High school diploma or GED    
  Take accurate notes on vehicle condition
  Prior dealership experience a plus    
  Follow proper and explicit instructions           
  Professional appearance and disposition     
  Excellent customer service skills are expected 
  Strong communication skills; listening    
  Productivity through time management        
  Prior technician experience    
  Valid California driver’s license; insurable
  Drive manual and automatic transmissions    
  Team-oriented with a positive, friendly disposition
DUTIES AND RESPONSIBILITIES:

  Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate
  Save and tag parts if the job is under warranty or if requested by the customer
  Examine vehicle to determine if additional safety or service work is required
  Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
  Complete and thorough Multi Point Inspection to be performed on each vehicle
  Document work performed on each vehicle on the Repair Order using the concern, cause and correction format; state repair diagnosis/description as clearly as possible on terminal, as this is what a customer will see and how billing will be determined
  Road test vehicles for diagnosis/repair verification, remain cognizant of fact that customers' vehicles should not be used for personal errands and should be operated in a legal, safe manner – seat belts must always be worn
  Continually monitor status of each vehicle and inform the Service Manager; escalate "wait" jobs as much as possible; monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
  Take care to ensure that each customer vehicle is returned as clean or cleaner than when vehicle   was delivered to the Service Department for repair or servicing
  Report to management any situation or condition that would jeopardize the safety, welfare, or the integrity of the dealership, its customers, or its employees
  Properly use special tools and equipment provided by dealership or manufactures; maintain an inventory of standard Technician tools not normally inventoried by dealership as "special tools"
  Understand and complete required training for compliance with federal, state, and local regulations;
  Comply with all federal, state and local laws, as well as company policy, regarding safeguarding customers’ vehicles, property, and information
  Maintain assigned workspace in an organized and clean manner
  Report to management any problems with equipment, tools or dangerous conditions which may cause injury or property damage
  Produce quality work that displays pride of workmanship
  Review technical bulletins and other publications as assigned by management
  Participate and utilize technical training as requested by management
BENEFITS:

  health, dental, and vision coverage     
  Life and disability benefits plans
  paid time off and vacation    
  paid training; growth opportunities
  employee vehicle purchase plans    
  discounts on products and services
  retirement saving – 401K Plan    
  long term job security    
COMPENSATION: $16-20/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

AUTOMOTIVE SALES REPRESENTATIVE
HYUNDAI/GENESIS OF WESTLAKE – Westlake Village, CA
Are you currently a top Sales performer at your Dealership but feel undervalued?
We can help!
Join a dynamic team in Westlake Village and work for a
Top 10 Dealership in the Nation!
Who YOU are
We are looking for experienced, energetic, customer focused Sales Representatives who are looking for an above average opportunity to engage with our clients!
You are self-motivated and driven to sell our Award Winning Hyundai and Genesis Brand.
You work well in high ethical work environment.
You enjoy providing excellent customer service
You have excellent written, communication and negotiation skills.
You want to earn up to 27% commissions with no New Car Packs and competitive monthly bonuses!
You are able to carry out instructions provided in written, oral or diagram form.
You have and maintain an excellent driving record
What You Need

Minimum high school diploma or GED equivalent required
Minimum 3 years auto sales experience
Current, valid drivers license and satisfactory Motor Vehicle Report (MVR)
All candidates are subject to a pre-employment background check and drug screening
What We Offer

Medical Benefits
Fully Paid Dental and Vision
Retirement Saving 401K Plan
Paid Vacation
Paid Holidays
Inclusive work environment
Constant training
Opportunity for growth
Employee vehicle purchase plan
COMPENSATION: minimum wage plus commissions 
O’Gara Coach is and Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website:

SERVICE TECHNICIAN 
Full Time
BEVERLY HILLS, CA, USA
Job Description:
Service Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. Service Technicians working for O'Gara Coach are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.
Requirements and Qualifications:

High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Duties and Responsibilities:

Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts,
and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose cause of any malfunction and perform repair, if authorized by the customer
Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride of workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by management
Benefits:

Health, dental, and vision coverage
Paid time off and vacation
Employee vehicle purchase plans
Retirement saving-401K plan
Life and disability benefits plans
Paid training, growth opportunities
Discounts on products and services
Long term job security
COMPENSATION: $31-45/hr. depending on experience 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

PAYROLL SPECIALIST
Westlake Village, CA, US
JOB DESCRIPTION:
The Payroll Specialist will collect and review employee information and working hours, calculating wages, preparing and processing employee payments, and maintaining accurate payroll records.   
REQUIREMENTS AND QUALIFICATIONS:

Bachelor’s Degree in accounting preferred or equivalent experience
ADP experience required
CDK experience a plus
Auto industry experience preferred
Professional appearance/disposition
Ability to multitask in a fast-paced environment
Proficient in excel
Detail oriented and well organized
Outstanding communication skills written and oral
Strong technical skills in accounting
DUTIES AND RESPONSIBILITIES:

Collecting timesheet data and payroll information.
Entering data into payroll and administrative databases and software programs.
Calculating wages, benefits, tax deductions, commissions, etc.
Preparing and processing paychecks and cash deposits.
Maintaining accurate records of payroll documentation and transactions.
Preparing and distributing income statements.
Responding to payroll-related inquiries and resolving concerns.
Performing account balance and payroll reconciliations.
Preparing financial reports for accounting and auditing purposes.
Preparing periodic payroll reports for review by management.
Coordinate the preparation of all information requested by CPA for annual audit and physical inventory to minimize costs
Ensure compliance with all applicable federal, state and local financial regulations, including filling and/or maintaining of required forms, payroll taxes and deposits, income taxes, retirement plan records, etc.
EPMPLOYEE BENEFITS

Health, Dental, Vision coverage for employee
401K Plan 
Paid training, growth opportuniites 
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: $30-33/hour depending on experience
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

PAYROLL SPECIALIST
Full Time 
San Diego, CA, US
JOB DESCRIPTION:
The Payroll Specialist will collect and review employee information and working hours, calculating wages, preparing and processing employee payments, and maintaining accurate payroll records.   
REQUIREMENTS AND QUALIFICATIONS:

Bachelor’s Degree in accounting preferred or equivalent experience
ADP experience
CDK experience a plus
Professional appearance/disposition
Ability to multitask in a fast-paced environment
Proficient in excel
Detail oriented and well organized
Outstanding communication skills written and oral
Strong technical skills in accounting
DUTIES AND RESPONSIBILITIES:

Collecting timesheet data and payroll information
Entering data into payroll and administrative databases and software programs
Calculating wages, benefits, tax deductions, commissions, etc
Preparing and processing paychecks and cash deposits
Maintaining accurate records of payroll documentation and transactions
Preparing and distributing income statements
Responding to payroll-related inquiries and resolving concerns
Performing account balance and payroll reconciliations
Preparing financial reports for accounting and auditing purposes
Preparing periodic payroll reports for review by management
Coordinate the preparation of all information requested by CPA for annual audit and physical inventory to minimize costs
Ensure compliance with all applicable federal, state and local financial regulations, including filling and/or maintaining of required forms, payroll taxes and deposits, income taxes, retirement plan records, etc.
Other job duties as assigned 
EPMPLOYEE BENEFITS

Health, Dental, Vision coverage for employee
401K Plan 
Paid training, growth opportuniites 
Employee vehicle purchase plans
Discounts on products and services
Long term job security
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status. 

LUXURY SALES SPECIALIST-MASERATI
Full Time
Westlake Village, CA, US
JOB DESCRIPTION:  
The main duty of a Luxury Sales Specialist is to sell new and/or used vehicles. A Luxury Sales Specialist learns the buyer’s requirements quickly and guides him or her through the cars on the lot with optimal efficiency. A Luxury Sales Specialist must learn and have professional knowledge of all the cars displayed on the lot and must be able to negotiate and discuss prices, warranties, incentives, etc. The work is normally conducted in a showroom of a company or a dealership. 
REQUIREMENTS AND QUALIFICATIONS: 

2 year sales experience in high end industry (clothing, jewelry, auto, etc.)
Verbal and written communication skills 
High School Diploma or equivalent 
Knowledge of computers and relevant software applications 
Knowledge of customer service principles and practices 
Verbal and written communication skills 
Professional personal presentation  
Excellent customer service skills
Attention to detail 
MS Word 
Outlook 
Excel 
Internet 
Typing skills (min 45 WPM) 
 DUTIES AND RESPONSIBILITIES:

Attend all required training classes and sales meeting  
Obtain the training necessary for factory qualifications and the product knowledge for each model. Must become factory certified in 21 days of hire
Make regular contacts by means outlined by management such as floor time, phone time, email and personal visits
Take test drives with customers according to management’s guidelines for personal safety. Adhere to documented demo route
Present management all offers made by customers to purchase vehicles
Prepare and process the required paperwork accurately to finalize the vehicle sale
Deliver vehicles to customers in accordance with the delivery process
Enter all prospects/customers into the CRM
Arrange the first appointment for customers and contact the customer before and after the appointment
Must maintain factory customer satisfaction requirements
Work schedule as outlined by management
Other duties as assigned
 BENEFITS:

Health, dental and vision coverage for employee
401kKPlan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: minimum wage plus commissions 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

ASSISTANT DIGITAL MANAGER
Full Time
Beverly Hills, CA, US
JOB DESCRIPTION:
The Assistant Digital Manager will support and lead projects to promote O’Gara business, services, products, and brands. The Assistant Digital Manager will oversee digital marketing for Hyundai Genesis inclusive of optimizing strategy effectiveness.
REQUIRMENTS AND QUALIFICATIONS:

3-4 Years corporate experience in digital marketing
4-Year College/University Degree or equivalent work experience
Valid California driver’s license and insurable
Understand web design and management
Understand paid media and Search technologies
Understand content creation and Social Media formats
Knowledge of Dealer.com and similar dealer digital providers preferred but not required
Excellent interpersonal, and verbal and written communication skills
Attention to detail, excellent organizational skills, superior time management skills
Willing to work in a fast-paced environment
Team player, with ability to execute projects as part of a team
Flexible and ability to adapt to the demands of business needs
Time Management, and strong leadership qualities
DUTIES AND RESPONSIBILITIES:

Strategize, build and execute digital marketing for Hyundai Genesis
Support and inform projects and strategies for O’Gara Core Brands (Lamborghini, Rolls Royce, Bentley, Aston Martin, McLaren etc.)
Work directly with Group Digital Manager to inform and implement Google Search strategies to drive business leads and foot traffic for Hyundai Genesis
Inform and implement paid media campaigns for Hyundai Genesis (Facebook, Instagram, TikTok, display etc.)
Work directly with Group Digital Manager to support Google Search strategies to drive business leads and foot traffic O’Gara core Brands
Support O’Gara paid media campaigns for Lamborghini, Rolls Royce, Bentley, Aston Martin, McLaren etc.
Gatekeep the O’Gara brand by implementing all marketing in the brand tone of voice/look & feel
Daily monitoring website tools (not limited to inventory, inventory photos, service requests, credit application, modular APIs, etc.)
Work with the marketing and communications team to keep current, relevant, and required content updated on the brand websites
Handle changes necessary so as not to incur infractions from OEMs or liability
Work with Sales and Service management teams to manage review sites (Yelp, Google, Dealer Rater, Edmunds, etc.) and help support a strategy to drive improved ratings and customer reviews.
Develop strategies for improving marketing spend tracking for all digital marketing activities
Support the teams with effective lead generation reporting
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
EPMPLOYEE BENEFITS

Health, Dental, Vision coverage for employee
401K Plan 
Paid training, growth opportunities 
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: $75-80 Annually depending on experience
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

GROUP GRAPHIC DESIGNER
Full Time
Beverly Hills, CA, US
JOB DESCRIPTION:
The Group Graphic Designer will be responsible for defining and implementing the new O’Gara luxury look & feel across all experiential and marketing materials. (All three locations: Beverly Hills, San Diego, Westlake).
REQUIRMENTS AND QUALIFICATIONS:

3-4 Years’ experience in graphic design
Luxury brand or automotive experience advantageous
Valid California driver’s license and insurable
Understanding of necessary content design tools (i.e. Photoshop, InDesign)
Understand content creation processes and social media and paid media formats
Excellent interpersonal, and verbal and written communication skills
Attention to detail, excellent organizational skills, superior time management skills
Willing to work in a fast-paced environment
Team player, with ability to execute projects as part of a team
Flexible and ability to adapt to the demands of business needs
Time Management, and strong leadership qualities
4-Year College/University Degree or equivalent work experience preferred
DUTIES AND RESPONSIBILITIES:

Execute all digital marketing creative for the full O’Gara Group
Inform a luxury look & feel for all O’Gara and O’Gara Core Brand marketing materials (Lamborghini, Rolls Royce, Bentley, Aston Martin, McLaren etc.)
Lead defining a set of luxury marketing templates (email, social, lease specials etc.)
Develop and optimize a content creation process that accommodates the marketing calendar and brand needs
Implement O’Gara paid media campaigns for Lamborghini, Rolls Royce, Bentley, Aston Martin, McLaren etc.
Gatekeep the O’Gara brand by implementing all marketing in the brand tone of voice/look & feel
Work with the marketing and communications team to create business-driving campaigns and brand campaign creative requirements
Support the teams with effective creative learnings and reporting
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
EPMPLOYEE BENEFITS

Health, Dental, Vision coverage for employee
401K Plan 
Paid training, growth opportunities 
Employee vehicle purchase plans
Discounts on products and services
Long term job security
COMPENSATION: $65-70 Annually depending on experience
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.