Hyundai Service Advisor
Full Time
Westlake Village, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
DUTIES AND RESPONSIBILITIES:
• Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer pay and warranty service. Let customers who are waiting in line know that they will be helped soon
• Schedule appointments using dealership-approved forms
• Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately
• Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed
• Obtain customer and vehicle data and secure method of payment
• Test-drive the vehicle with the customer if there is any question as to the nature of the problem
• Inspect all vehicles for bodywork, notify the customer that the work is needed and provide an estimate for Body Shop work
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus
• Point out additional needed service work and actively promote service sales
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know etc.
• Ensure that all Repair Orders are accounted for
• If additional work is needed, explain the details to the customer, including the additional cost and time consideration and document properly on the Repair Order
• Indicate on Repair Order the exact repair instructions, making a special note of the main reason the customer brought the vehicle in
• Identify on Repair Order if repairs need special handling such as a special problem, repeat repair, rush or customer waiting
• Provide estimates of labor and parts. If cost cannot be determined, leave open and contact customer later for approval
• Obtain customer's signature on Repair Order
• Set a time with the customer when they will be called to discuss the status of their vehicle
• Obtain accurate customer contact information
• Follow up progress of each Repair Order during the day. Contact customer by telephone regarding changes in the estimate or time promised. Record changes on Repair Order in approved fashion
• Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
• Deliver vehicles to customers and answer any questions. Review work performed and explain charges or coverage
• Advise the customer of future maintenance or repair needs
• Ensure all needs were met; ask if there is anything else that can be done. Explain the survey they will receive and the importance of it
• Escort customer to cashier window
• Be responsible for quality control to ensure that work is completed as requested and to reduce comebacks and make sure vehicle is clean
• Pull vehicle up for customer or ask Porter to valet vehicle
• Keep Quick Pricing Guide, Signals Checklist, Maintenance Menus and other Service Department forms up to date
• Interpret warranty information and policies to customers
• Keep Service Director informed of all problems and potential problems involving repairs, customers and equipment
• Stay up to date on technical and performance information on all vehicles serviced by dealership
• Refer leads and prospects for vehicle sales to the new and pre-owned car department(s)
• On completion of work, Repair Orders must be closed in a timely and efficient manner
• Participate in any dealer promotion or program when needed
• Attend training classes as directed by management
• Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers
• Perform other job-related duties as assigned by corporate management

REQUIREMENTS AND QUALIFICATIONS:
• High school diploma or the equivalent
• Three years of experience in an auto repair facility
• Factory training credentials
• Proficient knowledge of dealership's computer systems including ADP/CDK
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be a team player with impeccable honesty and integrity.  Maintain a high level of professional appearance and conduct.
• Must be fully vaccinated against COVID-19 and provide vaccine card
EMPLOYEE BENEFITS
•     100% Employer paid Health, Dental and Vision coverage for Employee
•     Paid time off and sick time
•     Employee vehicle purchase plans
•     Discounts on products and services
•     Paid training and growth opportunities
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

ACCOUNTING ASSISTANT
WESTLAKE VILLAGE, CA, US
JOB DESCRIPTION:
The Accounting Assistant will assist with inventory, database and record maintenance, prepare financial reports, issues checks and make deposits. Understands accounting and financial principles.   
REQUIREMENTS AND QUALIFICATIONS:

5 years of automotive dealership expereince in business office.
Familiar with A/R, A/P, schedule reconciliation, wholesales, bank rec, and new and used deal postings
Knowledge of DMV paperwork
CDK experience preferred.
Complete understanding of deal posting process.
Degree preferred but not required.
Detail oriented with excellent communication skills and a professional personal appearance.
Self-motivated; able to effectively prioritize tasks and organize workload to solve problems.
Must be fully vaccinated and be able to provide vaccination card for COVID -19
 DUTIES AND RESPONSIBILITIES:

Maintaining a database, ensuring that records are complete and current.
Recording information, processing, and filing forms.
Preparing checks, deposits, budgets, and financial reports.
Updating ledgers, researching, and resolving discrepancies.
Abiding by all company procedures and accounting principles.
Responding appropriately to a vendor, client, and internal requests.
Ensuring Accounting Department runs smoothly and efficiently
Receives timely and processes accurately all new and used deal paperwork from F&I Department.
Reviews and verifies all deal related documentation are correctly organized per deal checklist to ensure file completeness.
Review tax and title document to ensure compliance with all State and Federal laws in conjunction with company policies.
Must verify sales log and RDR accuracy.
Verifies all incentives submissions to factory.
Reviews dealership’s outstanding receivables on an ongoing basis and is responsible for implementation of the collections. (i.e. contracts in transit and vehicle accounts receivable)
Reconciles selected accounts/schedules related to deal posting. (ex. CIT, Vehicle Receivables, DMV, F&I Reserve, Incentives, and Aftermarket Products on a weekly basis.)
Updated daily deal status complete with notes in Axcessa.
Completes timely end-of-month accounting processing, reconciliations, and reports.
Assist in completion of interim and annual audit.
Provide administrative support to management, other departments and employees as needed.
Any other duties as assigned by supervisor.
PHYSICAL DEMANDS | WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by a Accounting Clerk to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In order to perform the duties of this job, an employee is regularly required to:

Posture: prolonged sitting; regular walking; work standing; regular kneeling and squatting; regular bending and stooping; regular pushing, pulling and twisting; moving various automotive parts
Motion: reaching with hands and arms; stooping, kneeling, crouching or crawling; climbing or balancing; repetitive hand motion; frequent keyboarding, including use of mouse; frequent grasping and squeezing; wrist flexion and extension
Lift / Maneuver: frequently lift and/or move from 10 to 20 pounds and occasionally up to 40 pounds
Sight / Speech: specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus; speak and communicate, both over the phone and in-person, with customers and fellow employee
Mental: the mental characteristics necessary to competently perform this job include, but are not limited to, the occasional need to use instructing abilities, and imagination; memory; reading and writing ability; continuously be alert, precise, resourceful, and continually use problem solving skills; requires concentration, creativity, and good judgment; ability to work with frequent interruptions; maintain emotional control under stress
Compensation: $32-34 per hour depending on experience
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

Detailer
Colby Ave, Los Angeles, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village. Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce. Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.
 REQUIREMENTS AND QUALIFICATIONS:

  High School Diploma or equivalent preferred.
  Valid driver’s license and a good driving record.  
  Demonstrable experience as a Porter or similar.
  Working knowledge of basic car maintenance would be advantageous.
  Ability to assume responsibility for the valuable property of customers and the dealership.
  Willingness to learn and perform a wide range of allocated tasks.
  Ability to take accurate notes regarding vehicle movements and vehicle conditions.
  Excellent communication and interpersonal skills
  Willingness to work irregular business hours, including evening hours, weekends and holidays.
  Must drive both manual and automatic transmission.
  Must be able lift and carry at least 25 pounds.
  Able to walk, run or stand for up to 8 hours at a time.
  Able to work outdoors in all weather conditions.
  Ability to communicate, read, and understand the English language.
  Able to stand for long periods of time during all types of weather conditions.
  Must be fully vaccinated for COVID-19 and be able to provide vaccination card
 DUTIES AND RESPONSIBILITIES:

  Clean vehicle interiors and exteriors in compliance with all company standards and client requests
  Operate buffers, steamers, hoses, vacuums, and other equipment to meet service expectations
  Use cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles
  Perform inspections and keeping complete, accurate records of the vehicle’s condition
  Move and park vehicles, deliver or pick up vehicles to correct locations if needed
  Ensure cleanliness of the interiors and exteriors of vehicles on the lot
  Ensure cleanliness of the interiors and exteriors of the lot at all times
  Manage inventory and reorder supplies
  Respond to client inquiries and fulfill their requests
  Other duties as assigned by management
EMPLOYEE BENEFITS

  100% Employer paid Health, Dental and Vision coverage for Employee
  Paid time off and sick time
  Employee vehicle purchase plans
  Discounts on products and services
  Paid training and growth opportunities
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status

Accounts Payable Clerk
Full Time
Beverly Hills, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village.  Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce. Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.
REQUIREMENTS AND QUALIFICATIONS:

  Two years of account payable management experience.
  2-3 year of automotive industry experience.
  CDK experience a plus.
  High School or GED
  Detail oriented with excellent communication skills and a professional personal appearance.
  Self-motivated; able to effectively prioritize tasks and organize workload to solve problems.
Must be full vacciated and be able to provide vacination card for COVID-19
 
DUTIES AND RESPONSIBILITIES:

  Post vendor invoices into accounting accurately with POs or requisitions approval documentation.
  Monitors payment of invoices to ensure proper authorization was obtained.
  Balance vendor to statements and accounts payable schedule.
  Contact for all vendor inquiries.
  Process end-of-month checks and as needed, on-demand checks.
  Reconciles all prepaid and long-term debt accounts monthly.
  Retains copies of all expense account related checks and balance to general ledger for management review.
  Ensures no vendor accounts are past due.
  Maintain organized file system for all vendors payments and ensures timely filing of accounting correspondence.
  Maintains and reconciles in petty cash box activity (stock with adequate change).
  Completes end-of-month accounting reports.
  Assist in completion of interim and annual audit.
  Provide administrative support to management, other departments and employees as needed.
  Any other duties as assigned by supervisor.
  Processing daily check/cash deposits.
  Employee benefits statement reconciling.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

DMV Office Clerk
Beverly Hills Business Office, Beverly Hills, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
Are you a stellar DMV Office Clerk looking for a new opportunity? Then we want to hear from you.

PURPOSE:
The Office clerk is responsible for daily accounting transactions including, but not limited to, Used Vehicle Purchases, Wholesales, and processing DMV transactions in an efficient and accurate manner.
REQUIRED DUTIES:

Process used vehicle purchases
Ensuring all legal documents are received & accurate 
Ensuring title or valid payoff information is received
Requesting smog and/or VIN verification, when applicable
Entering registration information into CDK to collect proper fees at time of resale
Accurately record the purchase price and issue payment for purchase

Process wholesales
Post wholesale into accounting
Accurately record the sale and profit on all wholesales into Accounting
Complete title paperwork for auction or wholesaler promptly
Follow up on wholesale Accounts Receivable

Process New & Used Registration
Process Out-of-State Registration
Research DMV renewal notices and alert Service Department of loaners with upcoming registration expiration
Review any titling problems with the responsible managers and provide a monthly titling “heat sheet” for missing documentation.
Assists with the filing of inventory and deal jackets, etc.  Also, runs errands to the Bank, Post Office, etc.
Ensures periodic scanning of finalized deals jackets, vendor invoices, EOM reconciliation.
Coordinates annual storage of business documentation.
Assist in completion of interim and annual audit.
Provide administrative support to management, other departments and employees as needed.
Any other duties as assigned by supervisor.
QUALIFICATIONS

Two years of automotive business office clerical experience.
CDK experience.
DMVDesk experience
High School or GED.
Detail oriented with excellent communication skills and a professional personal appearance.
Self-motivated; able to effectively prioritize tasks and organize workload to solve problems.
BENEFITS

Exciting, challenging, fast passed work environment.
Company sponsored 100% health, dental, and vision coverage per employee.
401(k) Plan.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

DMV Office Clerk
San Diego, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. 
Are you a stellar DMV Office Clerk looking for a new opportunity? Then we want to hear from you.

PURPOSE:
The Office clerk is responsible for daily accounting transactions including, but not limited to, Used Vehicle Purchases, Wholesales, and processing DMV transactions in an efficient and accurate manner.
REQUIRED DUTIES:

Process used vehicle purchases
Ensuring all legal documents are received & accurate 
Ensuring title or valid payoff information is received
Requesting smog and/or VIN verification, when applicable
Entering registration information into CDK to collect proper fees at time of resale
Accurately record the purchase price and issue payment for purchase

Process wholesales
Post wholesale into accounting
Accurately record the sale and profit on all wholesales into Accounting
Complete title paperwork for auction or wholesaler promptly
Follow up on wholesale Accounts Receivable

Process New & Used Registration
Process Out-of-State Registration
Research DMV renewal notices and alert Service Department of loaners with upcoming registration expiration
Review any titling problems with the responsible managers and provide a monthly titling “heat sheet” for missing documentation.
Assists with the filing of inventory and deal jackets, etc.  Also, runs errands to the Bank, Post Office, etc.
Ensures periodic scanning of finalized deals jackets, vendor invoices, EOM reconciliation.
Coordinates annual storage of business documentation.
Assist in completion of interim and annual audit.
Provide administrative support to management, other departments and employees as needed.
Any other duties as assigned by supervisor.
QUALIFICATIONS

Two years of automotive business office clerical experience.
CDK experience.
DMVDesk experience
High School or GED.
Detail oriented with excellent communication skills and a professional personal appearance.
Self-motivated; able to effectively prioritize tasks and organize workload to solve problems.
Must be fully vaccinated and be able to provide vaccination card for COVID-19
BENEFITS

Exciting, challenging, fast passed work environment.
Company sponsored 100% health, dental, and vision coverage per employee.
401(k) Plan.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

Luxury Brand Service Technician
Manual Labor
Westlake Parts & Service, Westlake Village, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O'Gara Coach is a factory-authorized dealer for Alfa Romeo, Aston Martin, Automobili Pininfarina, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, McLaren, Maserati, Rimac and Rolls-Royce Motor Cars. O’Gara Coach is recognized as a global leader in automotive sales and luxury client experiences. The award-winning company holds its position as one of the most prestigious auto empires with its large number of international brands. O’Gara spans across three locations with showrooms in Westlake Village, Beverly Hills, and San Diego, California as well as a Motorsport Facility at the members-only Thermal Club in Palm Springs.
DUTIES AND RESPONSIBILITIES:

Receives Repair Orders from dispatchers on computer terminal and takes vehicle to stall areas
Performs work outlined on Repair Orders with efficiency and accuracy, in accordance with dealership and factory
Communicates with Parts Department to obtain needed parts
Informs Service Manager if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate
Examines the vehicle to determine if additional safety or service work is required
Informs Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnoses cause of any malfunctions and performs repairs, if authorized by the customers
Road tests vehicles to quality check work performed as required
Monitors promised times and advises if there will be a problem meeting a deadline as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintains an inventory of normal Technician's tools, not normally inventoried by the Service Department as "special tools"
Keeps workspace neat, clean, and organized
Produces high quality work that displays pride of workmanship
Reviews technical bulletins and other publications as assigned by management
Participates and utilize technical training as requested by management
Attends training classes as directed by management
Perform other job-related duties as assigned by management
QUALIFICATIONS & REQUIREMENTS:

High school diploma or the equivalent
Must have a valid California Driver’s license and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Ability to collaborate with other dealership personnel
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Must be fully vaccinated for COVID-19 and be able to provide vaccination card
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posture: prolonged sitting; regular kneeling/squatting; regular walking; regular bending/stooping; regular pushing/pulling and twisting; driving vehicles
Motion: repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching
Moving about the dealership to complete auto body repair
Using hand and/or power tools and equipment consistent with industry standards
Lifting up to 50 lbs.
EMPLOYEE BENEFITS

100% Employer paid Health, Dental and Vision coverage for Employee
Paid time off and sick time
Employee vehicle purchase plans
Discounts on products and services
Paid training and growth opportunities
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

HR Generalist 
Thousand Oaks, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team. If you want to join a dynamic organization with a growing HR team, this is the job for you!
Responsibilities:

Provide HR support to employee client group in the areas of; employee relations, HR program & policy interpretation and administration, performance management and professional development coaching.
Build strong professional relationships with staff, and management teams to deliver value added services.
Onboarding- new hire orientation, assist hiring managers with onboarding tasks and schedules
Professional Development-works with managers regarding appropriate training needs for their employees. Works with managers and supervisors to develop employee training plans, provide coaching to both managers and employees on development plans. 
Act as a liaison between candidates and hiring managers
Build and maintain strategic relationships with dealership management teams
Assist HR Director with local market research and analysis.
Assist with tracking of HR related metrics.
Conduct exit interviews.
Oversee, create, and publish employee communications for O’Gara Coach. This will include new employee announcements and promotion announcements.
Stays current on developments in federal and state laws, employee/employer relations, labor relations, and collective bargaining trends.
Responsible for local, and state employer of choice submissions.
Promote inclusion, engagement, and continuous improvement
Qualifications:

Bachelor degree in Human Resources, Business, or related field.
PHR or SHRM-CP certification or equivalent experience
5-7 years of progressive human resources generalist experience
Strong understanding of HR department operations
Experience in automotive industry preferred
Working knowledge of HR Administration best practices
Working knowledge of state & federal employment laws
Solid writing and verbal communication skills.
Ability to communicate with all levels of management.
Strong planning and organization skills.
Ability to meet multiple deadlines.
Ability to work independently with general supervision.
Ability to build positive relationships and effectively manage conflict.
Excellent personal computer skills including Microsoft Office applications.
Experience with HR Management Systems such as ADP and Talent nest.
A Bachelor’s degree in Business, Human Resources or related field is preferred OR PHR-SHRM-CP certification
Understanding of EEO and governmental compliance laws.
Strong organization, communication, and interpersonal skills.
Ability to work in a team-oriented environment to accomplish common goals.
Ability to multi-task, and prioritize. Ability to work at a fast pace in a dynamic changing environment.
Employee Benefits:

100% Employer paid Health, Dental and Vision coverage for Employee
Paid time off and sick time
Employee vehicle purchase plans
Discounts on products and services
Paid training and growth opportunities
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status

Rolls-Royce Technician
San Diego, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.  We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village.  Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce. Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.
DUTIES & RESPONSIBILITIES:

Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose cause of any malfunction and perform repair, if authorized by the customer
Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride of workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by corporate management
QUALIFICATIONS:

High school diploma or the equivalent
Must have valid California Driver’s license and be insurable
ASE certification preferred
1-year Rolls Royce Technician experience or BMW STEP program certificate
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Ability to collaborate with other dealership personnel
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Must be fully vaccinated and be able to provide vaccination card for COVID-19
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posture: prolonged sitting; regular kneeling/squatting; regular walking; regular bending/stooping; regular pushing/pulling and twisting; driving vehicles
Motion: repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching
Moving about the dealership to complete auto body repair
Using hand and/or power tools and equipment consistent with industry standards
Lifting up to 50 lbs.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
 

ACCOUNTS RECEIVABLE CLERK
Westlake Village, CA, US
JOB DESCRIPTION:
Accounts Receivables Clerk manages incoming payments, properly tracking them into the system to maintain accurate bookkeeping records.
REQUIREMENTS AND QUALIFICATIONS:
• High School or GED
• 2-3 years of experience in an auto dealership experience
• One-year accounting/bookkeeping/office management skills
• CDK experience a plus.
• Must be a team player with impeccable honesty and integrity
• Excellent verbal and written communication skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Ability to collaborate with other dealership personnel
• Detail oriented with excellent communication skills and a professional personal appearance.
• Self-motivated; able to effectively prioritize tasks and organize workload to solve problems.
• Must be fully vaccinated and be able to provide vaccination card for COVID -19
DUTIES AND RESPONSIBILITIES:
• Daily deposit for Parts, Sales and Service
• Responsible for processing form 8300
• Ensure all invoice totals and receipts are accurate
• Monitor the cash flow of Service and Parts Departments
• Collect the total retail charges from customer
• Provide the proper change and receipts to the customer
• Have every repair order & credit card receipt signed by the customer at the time of payment
• Answer customer's questions pertaining to the invoice with honesty and integrity
• Ensure that customer's complaints are handled promptly, with genuine concern and according to dealership guidelines
• Handle phone calls and assist customers
• Handle and account for daily cash in and out of the assigned register
• File Repair Orders as directed by the Service Department for Hyundai and Highline
• Update customer information in the system as necessary
• Establish excellent working relationships with customers
• Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, employees or the customers
• Follow Cashier Closing Procedures as established by the Business Office
• Balance cash drawer nightly and report discrepancies. Any overages or shortages in excess of $5.00 should be reported to management immediately
• Prepare all paperwork and forms of payment for pickup by the business office from the drop safe
• Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.
• Keep work areas neat and clean at all times
• Monitor and maintain refreshments for customers including cleaning and refilling coffee and supplies
• Provide training for all other cashier office staff on the proper maintenance and care of the coffee machine
• Attend training classes as directed by management
• Post vendor invoices into accounting accurately with POs or requisitions approval documentation.
• Monitors payment of invoices to ensure proper authorization was obtained.
• Balance vendor to statements and accounts payable schedule.
• Contact for all vendor inquiries.
• Process end-of-month checks and as needed, on-demand checks.
• Reconciles all prepaid and long-term debt accounts monthly.
• Retains copies of all expense account related checks and balance to general ledger for management review.
• Ensures no vendor accounts are past due.
• Maintain organized file system for all vendors payments and ensures timely filing of accounting correspondence.
• Maintains and reconciles in petty cash box activity (stock with adequate change).
• Completes end-of-month accounting reports.
• Assist in completion of interim and annual audit.
• Provide administrative support to management, other departments and employees as needed.
• Processing daily check/cash deposits.
• Employee benefits statement reconciling.
• Any other duties as assigned by supervisor.
Compensation: $27-29 depending on experience
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

Technician
Colby Ave, Los Angeles, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O'Gara Coach Company is a factory-authorized dealer for Alfa Romeo, Aston Martin, Automobili Pininfarina, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, McLaren, Maserati, Rimac and Rolls-Royce Motor Cars. O’Gara Coach is recognized as a global leader in automotive sales and luxury client experiences. The award-winning company holds its position as one of the most prestigious auto empires with its large number of international brands. O’Gara spans across three locations with showrooms in Westlake Village, Beverly Hills, and San Diego, California as well as a Motorsport Facility at the members-only Thermal Club in Palm Springs.


ESSENTIAL DUTIES:

• Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
• Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
• Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts,
   and pursue special ordering of parts, if appropriate
• Save and tag parts if the job is under warranty or if requested by the customer
• Examine the vehicle to determine if additional safety or service work is required
• Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
• Diagnose cause of any malfunction and perform repair, if authorized by the customer
• Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be      determined
• Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
• Seat belts must always be worn
• Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
• Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
• Properly use the special tools and equipment provided by the Service Department
• Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
• Maintain the workspace assigned in an organized and clean manner
• Produce quality work that displays pride of workmanship
• Review technical bulletins and other publications as assigned by management
• Participate and utilize technical training as requested by management
• Attend training classes as directed by management
• Perform other job-related duties as assigned by corporate management

QUALIFICATIONS:

• High school diploma or the equivalent
• Must have valid California Driver’s license and be insurable
• ASE certification preferred
• Proficient mechanical skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Ability to collaborate with other dealership personnel
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct
• Must be fully vaccinated against and provide proof for COVID-19

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Posture: prolonged sitting; regular kneeling/squatting; regular walking; regular bending/stooping; regular pushing/pulling and twisting; driving vehicles
• Motion: repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching
• Moving about the dealership to complete auto body repair
• Using hand and/or power tools and equipment consistent with industry standards
• Lifting up to 50 lbs.

EMPLOYEE BENEFITS
• 100% Employer sponsored Health, Dental and Vision coverage for Employee
• Paid time off and sick time
• Employee vehicle purchase plans
• Discounts on products and services
• Paid training and growth opportunities
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

Service Porter
Colby Ave, Los Angeles, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village. Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce. Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.


REQUIREMENTS AND QUALIFICATIONS:
•    High School Diploma or equivalent preferred.
•    Valid driver’s license and a good driving record.
•    Demonstrable experience as a Porter or similar.
•    Working knowledge of basic car maintenance would be advantageous.
•    Ability to assume responsibility for the valuable property of customers and the dealership.
•    Willingness to learn and perform a wide range of allocated tasks.
•    Ability to take accurate notes regarding vehicle movements and vehicle conditions.
•    Excellent communication and interpersonal skills
•    Willingness to work irregular business hours, including evening hours, weekends and holidays.
•    Must drive both manual and automatic transmission.
•    Must be able lift and carry at least 25 pounds.
•    Able to walk, run or stand for up to 8 hours at a time.
•    Able to work outdoors in all weather conditions.
•    Ability to communicate, read, and understand the English language.
•    Able to stand for long periods of time during all types of weather conditions. 
•    Must be fully vaccinated against COVID-19 and be able to provide proof.

DUTIES AND RESPONSIBILITIES:
•    Moving cars between the dealership’s display area, workshop, storage facility and the pick-up point.
•    Driving and handling all cars responsibly to ensure damage prevention and protecting dealership property at all times.
•    Accounting for all cars on the lot.
•    Ensuring cleanliness of the interiors and exteriors of cars on the lot.    
•    Providing assistance with keeping the lot and all surrounding areas clean and tidy at all times.
•    Driving off-site to run dealership errands when required including pick-ups, deliveries, picking up mail, transporting customers
•    Performing basic maintenance tasks, such as changing batteries and filling up on gas, oil and other fluids.
•    Assist with service write-up and tagging customer cars and trucks.
•    Go on dealer trades. Must be able to do all paperwork involved. Responsible for inspecting both our vehicle and the unit we are receiving for perfect condition
and missing equipment.
EMPLOYEE BENEFITS:
•     100% Employer sponsored Health, Dental and Vision coverage for Employee
•     Paid time off and sick time
•     Employee vehicle purchase plans
•     Discounts on products and services
•     Paid training and growth opportunities
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

PAYROLL SPECIALIST
Beverly Hills, CA, US
JOB DESCRIPTION:
The Payroll Specialist will collect and review employee information and working hours, calculating wages, preparing and processing employee payments, and maintaining accurate payroll records.   
REQUIREMENTS AND QUALIFICATIONS:

Bachelor’s Degree in accounting preferred or equivalent experience
ADP experience
CDK experience a plus
Professional appearance/disposition
Ability to multitask in a fast-paced environment
Proficient in excel
Detail oriented and well organized
Outstanding communication skills written and oral
Strong technical skills in accounting
Must be fully vaccinated against COVID-19 and provide proof of vaccination
DUTIES AND RESPONSIBILITIES:

Collecting timesheet data and payroll information.
Entering data into payroll and administrative databases and software programs.
Calculating wages, benefits, tax deductions, commissions, etc.
Preparing and processing paychecks and cash deposits.
Maintaining accurate records of payroll documentation and transactions.
Preparing and distributing income statements.
Responding to payroll-related inquiries and resolving concerns.
Performing account balance and payroll reconciliations.
Preparing financial reports for accounting and auditing purposes.
Preparing periodic payroll reports for review by management.
Coordinate the preparation of all information requested by CPA for annual audit and physical inventory to minimize costs
Ensure compliance with all applicable federal, state and local financial regulations, including filling and/or maintaining of required forms, payroll taxes and deposits, income taxes, retirement plan records, etc.
PHYSICAL DEMANDS | WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by a Payroll Specialist to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In order to perform the duties of this job, an employee is regularly required to:

Posture: prolonged sitting; regular walking; work standing; regular kneeling and squatting; regular bending and stooping; regular pushing, pulling and twisting; moving various automotive parts
Motion: reaching with hands and arms; stooping, kneeling, crouching or crawling; climbing or balancing; repetitive hand motion; frequent keyboarding, including use of mouse; frequent grasping and squeezing; wrist flexion and extension
Lift / Maneuver: frequently lift and/or move from 10 to 20 pounds and occasionally up to 40 pounds
Sight / Speech: specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus; speak and communicate, both over the phone and in-person, with customers and fellow employee
Mental: the mental characteristics necessary to competently perform this job include, but are not limited to, the occasional need to use instructing abilities, and imagination; memory; reading and writing ability; continuously be alert, precise, resourceful, and continually use problem solving skills; requires concentration, creativity, and good judgment; ability to work with frequent interruptions; maintain emotional control under stress
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

ACCOUNTING CLERK
Beverly Hills, CA, US
JOB DESCRIPTION:
The Accounting Clerk will assist with inventory, database and record maintenance, prepare financial reports, issues checks and make deposits. Understands accounting and financial principles.   
REQUIREMENTS AND QUALIFICATIONS:

1-2 years of automotive industry business office management experience.
CDK experience preferred.
Complete understanding of deal posting process.
Degree preferred but not required.
Detail oriented with excellent communication skills and a professional personal appearance.
Self-motivated; able to effectively prioritize tasks and organize workload to solve problems.
Must be fully vaccinated and be able to provide vaccination card for COVID -19
 DUTIES AND RESPONSIBILITIES:

Maintaining a database, ensuring that records are complete and current.
Recording information, processing, and filing forms.
Preparing checks, deposits, budgets, and financial reports.
Updating ledgers, researching, and resolving discrepancies.
Abiding by all company procedures and accounting principles.
Responding appropriately to a vendor, client, and internal requests.
Ensuring Accounting Department runs smoothly and efficiently
Receives timely and processes accurately all new and used deal paperwork from F&I Department.
Reviews and verifies all deal related documentation are correctly organized per deal checklist to ensure file completeness.
Review tax and title document to ensure compliance with all State and Federal laws in conjunction with company policies.
Must verify sales log and RDR accuracy.
Verifies all incentives submissions to factory.
Reviews dealership’s outstanding receivables on an ongoing basis and is responsible for implementation of the collections. (i.e. contracts in transit and vehicle accounts receivable)
Reconciles selected accounts/schedules related to deal posting. (ex. CIT, Vehicle Receivables, DMV, F&I Reserve, Incentives, and Aftermarket Products on a weekly basis.)
Updated daily deal status complete with notes in Axcessa.
Completes timely end-of-month accounting processing, reconciliations, and reports.
Assist in completion of interim and annual audit.
Provide administrative support to management, other departments and employees as needed.
Any other duties as assigned by supervisor.
PHYSICAL DEMANDS | WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by a Accounting Clerk to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In order to perform the duties of this job, an employee is regularly required to:

Posture: prolonged sitting; regular walking; work standing; regular kneeling and squatting; regular bending and stooping; regular pushing, pulling and twisting; moving various automotive parts
Motion: reaching with hands and arms; stooping, kneeling, crouching or crawling; climbing or balancing; repetitive hand motion; frequent keyboarding, including use of mouse; frequent grasping and squeezing; wrist flexion and extension
Lift / Maneuver: frequently lift and/or move from 10 to 20 pounds and occasionally up to 40 pounds
Sight / Speech: specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus; speak and communicate, both over the phone and in-person, with customers and fellow employee
Mental: the mental characteristics necessary to competently perform this job include, but are not limited to, the occasional need to use instructing abilities, and imagination; memory; reading and writing ability; continuously be alert, precise, resourceful, and continually use problem solving skills; requires concentration, creativity, and good judgment; ability to work with frequent interruptions; maintain emotional control under stress
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

WARRANTY CLERK 
Los Angeles, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village. Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce. Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.
ESSENTIAL DUTIES:

Process warranty claims. Verify criteria required by factory or distributor.
Post edits on computer.
Prepare CSI documents.
Track parts by tagging.
Arrange for parts to be shipped to the factory or distributor, or to be scrapped.
Follow up with the factory and distributors regarding unpaid claims.
File sales documents after they are posted, and the commission is paid. 
Reconcile flooring interest statements.
Reconcile selected vendor accounts.
Serve as telephone operator backup.
QUALIFICATIONS:

 Ability to read and comprehend instructions and information.
 Some knowledge of automotive parts.
 Two years of experience in a general office position.
 Ability to use computer, ten-key, microfiche machines and to read vendor catalogs.
 Ability to communicate effectively orally and in writing. 
 
EMPLOYEE BENEFITS:

•     100% Employer sponsored Health, Dental and Vision coverage for Employee
•     Paid time off and sick time
•     Employee vehicle purchase plans
•     Discounts on products and services
•     Paid training and growth opportunities
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

 
 
 

Parts Counterperson-Luxury Brands
***SIGN ON BONUS up to $5,000 depending on experience!***
Westlake Village, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village.  Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce. Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.
The Parts Counterperson sells parts to all available customers, over the counter, through the shop or on the phone.
 DUTIES AND RESPONSIBILITIES:  

Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
Pull purchases from stock. If the part is not in stock, determine availability and submit an order if requested by the customer. 
Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders. 
Set up orders for daily shipment, delivery, or pick up. 
Verify “will call” and “back order” files weekly and return to vendors, or stock those items not required. 
Solicit assigned accounts by phone.     
Assist service technicians in selecting parts needed for repairs in process. 
Order parts not in stock if, after discussion with Shop Foremen, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs. 
Notify the Shop Foreman and the customer that ordered parts have been received. 
Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition. 
Be friendly, professional and efficient when working with all customers, both on the phone and in person. 
Provide the same high level of service to the other dealership departments as is given to other customers.   
Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager.
Ensure that all charge back sales are signed by the customers.       
When making tax exempt sales other than to a charge or cash account, ensure that the customer’s full name, address, ICC number, and signature is obtained.      
Keep front and rear counter areas clean and uncluttered. 
Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.               
Keep current on new products and product updates.
Participate in all training programs that are made available. 
Participate with the Parts Manager in maintaining a Lost Sale Tracking program.               
Clean computer terminals and printers daily.
Must be legally and technically able to operate company and customer vehicles. 
Must be insurable by company insurance carrier. 
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.   
 REQUIREMENTS AND QUALIFICATIONS:

High school diploma or the equivalent. Ability to read and comprehend instructions and information. 
One year of experience in an automotive parts department. 
One year of sales experience. 
Ability to work well with the public, sometimes with several customers at a time. Ability to work well with all personalities.
Volkswagen/Audi/Porsche and or BMW parts department experience preferred.
Knowledge in and work experience with ADP/CDK a plus
Experience in shipping and receiving preferred
Forklift certified a plus
Hazmat certified a plus
Must have a valid driver’s license and have and maintain an acceptable, safe driving record.
Solid basic computer skills a must
Organizational
Time Management
Detail-oriented
Multi-tasking
Must be fully vaccinated against COVID-19 and be able to provide proof
EMPLOYEE BENEFITS

  100% Employer paid Health, Dental and Vision coverage for Employee
  Paid time off and sick time
  Employee vehicle purchase plans
  Discounts on products and services
  Paid training and growth opportunities

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status

Parts Counterperson-Hyundai
Westlake Village, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village.  Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce. Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.
The Parts Counterperson sells parts to all available customers, over the counter, through the shop or on the phone.
 DUTIES AND RESPONSIBILITIES:  

Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
Pull purchases from stock. If the part is not in stock, determine availability and submit an order if requested by the customer. 
Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders. 
Set up orders for daily shipment, delivery, or pick up. 
Verify “will call” and “back order” files weekly and return to vendors, or stock those items not required. 
Solicit assigned accounts by phone.     
Assist service technicians in selecting parts needed for repairs in process. 
Order parts not in stock if, after discussion with Shop Foremen, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs. 
Notify the Shop Foreman and the customer that ordered parts have been received. 
Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition. 
Be friendly, professional and efficient when working with all customers, both on the phone and in person. 
Provide the same high level of service to the other dealership departments as is given to other customers.   
Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager.
Ensure that all charge back sales are signed by the customers.       
When making tax exempt sales other than to a charge or cash account, ensure that the customer’s full name, address, ICC number, and signature is obtained.      
Keep front and rear counter areas clean and uncluttered. 
Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.               
Keep current on new products and product updates.
Participate in all training programs that are made available. 
Participate with the Parts Manager in maintaining a Lost Sale Tracking program.               
Clean computer terminals and printers daily.
Must be legally and technically able to operate company and customer vehicles. 
Must be insurable by company insurance carrier. 
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.   
 REQUIREMENTS AND QUALIFICATIONS:

High school diploma or the equivalent. Ability to read and comprehend instructions and information. 
One year of experience in an automotive parts department. 
One year of sales experience. 
Ability to work well with the public, sometimes with several customers at a time. Ability to work well with all personalities.
Volkswagen/Audi/Porsche and or BMW parts department experience preferred.
Knowledge in and work experience with ADP/CDK a plus
Experience in shipping and receiving preferred
Forklift certified a plus
Hazmat certified a plus
Must have a valid driver’s license and have and maintain an acceptable, safe driving record.
Solid basic computer skills a must
Organizational
Time Management
Detail-oriented
Multi-tasking
Must be fully vaccinated against COVID-19 and be able to provide proof
EMPLOYEE BENEFITS

  100% Employer paid Health, Dental and Vision coverage for Employee
  Paid time off and sick time
  Employee vehicle purchase plans
  Discounts on products and services
  Paid training and growth opportunities

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status

Luxury Brands Sales Specialist
San Diego, CA, US
JOB DESCRIPTION:
A Luxury Brands Sales Specialist has a variety of responsibilities, ranging from meeting, greeting and prospecting customers to identifying appropriate inventory, negotiating sales prices, and handling contracts. The primary responsibility of a Luxury Brands Sales Specialist is to sell/lease new and used vehicles, which requires quickly determining a customer’s needs and requirements, competently guiding the prospective customer through available vehicle inventory, and utilizing effective sales closing techniques. A Luxury Brands Sales Specialist must have a thorough knowledge of vehicle brands and models sold by dealership and must be able to negotiate and adeptly convey and discuss vehicle characteristics, pricing, warranties, etc.
REQUIREMENTS AND QUALIFICATIONS:

high school diploma
prior highline sales experience
professional appearance and disposition
effective relationship-builiding skills
demonstrate subject matter expertise
basic understanding of vehicle financing
productivity through time management
comfrot utilizing sales closing techniques
post-sale relationship management
Must be fully vaccinated and be able to provide vaccination card for COVID-19
DUTIES AND RESPONSIBILITIES:

Understands automobiles sold by dealership by studying characteristics, capabilities, and features; compares and contrasts competitive models
Qualifies buyers by understanding prospective customers' requirements and interests; matching requirements and interests to various models; building rapport
Demonstrates automobiles by expalining characteristics, capabilities, and featuers; test drives with customers; explaining vehicle warranties and services
Closes sales by overcoming objections; asking for sales; negotiating price
Develops customer base by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
Provides sales management information by completing reports
Updates job requirements and vehice brand knowledge by participating in educational opportunities; reading professional publications
Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
BENEFITS:

Health, dental and vision coverage
Paid time off and vacation
Employee vehicle purchase pkans
Retirement saving - 401K Plan
Paid training; growth opportunities
Discounts on products and services
Long term job security
PHYSICAL DEMANDS:
The phdescribed below are representativve of those that must be met by a Highline Sales Sepcialist to successfully perform the essential functions of this salesperson job.  Reasonable accommodations may be made to enable individuals with disabilities to perfom the essentail functions.

Posture: prolonged sitting; regular kneeling /squatting; regular walking; regular bending/stooping; regular pushing/pulling and twisting; driving vehicles
Motion: repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, and reaching
Mental Demands: work with frequetn interruptions; maintain emotional control in decision making and under times of stress
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

OFFICE MANAGER
Beverly Hills, CA, US
PURPOSE:
The Office Manager is to provide the necessary direction, coordination, and control of the business office staff to meet the operational, finance and accounting, and administrative goals of the Controller.
REQUIRED DUTIES:

Weekly audit of deal jacket documentation and posting to ensure prompt accurate processing
Maintain effective practices and procedures to assure timely collection of all data needs to accurately record revenues, expense, profitability, financial condition, and other critical activities of all dealership departments.
Reviews dealership’s outstanding receivables on an ongoing basis and is responsible for implementation of the collections. (i.e. contracts in transit, accounts receivable, factory receivables, etc.)
Reconciliation of accrual and liabilities accounts. Employ, develop, maintain, and effectively schedule a trained and productive staff capable of performing departmental functions in a highly accurate and timely manner
Lead, direct, and motivate the business office staff to achieve or exceed individual and group performance goals and objectives; resolve difference and sustain a harmonious workplace environment
Reviews and ensures the integrity and accuracy of corporate designed standard reconciliation submitted by the business offices
Automates all possible systems and establish control procedures
Completes timely end-of-month accounting processing, reconciliations, and reports
Assist in completion of interim and annual audit
Provide administrative support to management, other departments and employees as needed
Any other duties as assigned by supervisor
 QUALIFICATIONS

3 years of automotive industry business office management experience
CDK experience required
Complete understanding of contract posting process
Has experience working various desks such as Contracts, Title, and A/P
Detail oriented with excellent communication skills and a professional personal appearance
Self-motivated; able to effectively prioritize tasks and organize workload to solve problems
Must be fully vaccinated and be able to provide vaccination card for COVID-19
 BENEFITS

Exciting, challenging, fast-pasted work environment.
100% Company sponsored health, dental, and vision coverage for the employee.
Paid time off and sick time.
401(k) Retirement Savings Plan.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
 

Receptionist
Full Time
Westlake Business Office, Westlake Village, CA, US
At O'Gara Coach, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.We understand that each employee of the O’Gara Coach team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O'Gara Coach is always looking for qualified, driven and professional individuals to join our team.
The Receptionist is responsible for delivering customer service. The Receptionist answers calls fielding them, accordingly, addresses questions and needs of the customer, and provides an overall welcoming environment. Must be able to work accurately and pleasantly with numerous interruptions. The Receptionist is sometimes the customers last contact with the dealership and therefore must represent the dealership in a friendly, professional manner.  
REQUIREMENTS AND QUALIFICATIONS:

High school diploma 
1-year experience as a receptionist
Professional appearance and disposition
Strong communication skills, listening
Must have computer knowledge
Detail oriented, problem solver
Outstanding customer service skills
Must be a team player, self-motivated
DUTIES AND RESPONSIBILITIES:

Assure readiness of the reception area for each working day
Answer all calls promptly and direct people to the appropriate location
Greet customers in a professional manner
Handle customer complaints politely but firmly direct the customer to the appropriate manager 
Must be cooperative, courteous, helpful, and pleasant to work with
Answer and direct phone calls in a polite and friendly manner
Welcome visitors in a warm and friendly manner, and answers any questions customers may have
Maintain the general office filing system
Take inventory of office supplies and restock as needed
Perform other job-related duties as assigned 
Working with all aspects of Microsoft office - Word, Excel, Outlook ETC.
Respect and always maintain privacy and dignity of customers and assure confidentiality
BENEFITS:            

health, dental, and vision coverage
life and disability benefits plans
paid time off and vacation   
growth opportunity
employee vehicle purchase plans   
discounts on products and services
retirement saving – 401K Plan 
long term job security 
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.